Specialised technician (Plumber)

Selection Process Nº: 54836-67

Salary: £34,376 p.a. - £38,354 per annum.

Contract Type: Indeterminate

Term Details: This position is a Locally Engaged Staff position, subject to the Terms and Conditions of Employment for LES in United Kingdom.

Job Function: Non-Office (GS)

Classification: LE-G4

Location: Canada House, Trafalgar Square

Number of Vacancies: 1

Closing date for application: 31 March, 2023 at 23:59 UTC/GMT

Summary of position:

Under the general direction and supervision of the Residential Property Manager, the Specialized Technician (Plumber) provides specialized plumbing (and heating, if qualified) repairs and technical services in residential properties owned by the High Commission.  This includes planning and preparing preventive technical maintenance programs and providing guidance and training to occupants and colleagues.  Related activities include:

  • providing technical advice and recommendations to management on work to be done;
  • providing project progress reports and written technical assessments on scope, solutions and cost estimates for projects or specialized work;
  • ordering and recommending the purchase of specialized equipment and tools;
  • conducting research and analysis on various methodologies and technologies to resolve problems;
  • maintaining a network of contacts with local service providers, suppliers and contractors;
  • conducting inspections pre- and post-occupancy, including any outfitting that may be required;
  • overseeing and inspecting the work of contractors on occasion;
  • completing related administrative tasks; and
  • assisting the Property Services Assistant with basic general repairs, and the general preparation of owned residential properties pre-occupancy.


Essential Qualifications

Candidates will initially be screened against the Essential Qualifications relating to education, experience and language.  Candidates must clearly demonstrate in their cover letter and Curriculum Vitae (CV) how they meet each of these essential qualifications.  Only candidates who meet all the Essential Requirements will proceed to the next stage of the process.


Applicants must speak, read and write English fluently.


Must have a City & Guilds Level 3 Qualification in Plumbing or NVQ Level 2 or equivalent.


Must have served a supervised three-year apprenticeship or have specialized training in Plumbing. Must have work experience in plumbing, defined as 3 years within the last 5 years.


Applicants must possess a valid driving license, applicable for Group A of the Driving License Group Reference.

Rated Requirements:

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed.  Methods of assessment may include, but are not limited to, a written or online examination, an oral interview, role-play, practical tests, presentations, psychometric assessment and/or reference checks.


  • Specialized knowledge of and abilities related to plumbing, including knowledge of legislations, codes and standards related to plumbing, including an ability to make reasoned and accurate assessments of problems and solve them;
  • Basic computer skills, i.e. ability to use Microsoft Outlook email software and the High Commission’s MRO (Mission Request Online) software (training to be provided on the latter);
  • Ability to prepare written technical assessments on scope, solutions, and cost estimates for projects or specialized maintenance/repair work;
  • Ability to prioritize work;
  • Client focus;
  • Initiative and good judgment;
  • Teamwork

Asset Qualifications

Preference may be given to candidates who meet the Asset Qualifications.  Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

  • Gas Safe Certification & Sealed Hot Water Systems Certification;
  • Knowledge of and abilities related to heating systems, e.g. experience with working on new generation electronic, condensing, or low water volume boilers, unvented hot water systems, hot water central heating systems, heat pump installations, etc.;
  • Knowledge of and abilities related to one or more of the following areas: electricity, ventilation and air conditioning (HVAC) and/or auto/vehicle maintenance/repair;

Operational Requirements

  • Willing and able to work extended hours on occasion including late evenings with little advance notice
  • Hours of work will be 37.5 per week, worked Monday to Friday on a schedule to be arranged with the supervisor. 

Conditions of Employment

  • Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain a Reliability security screening (including a criminal record and credit check).
  • The successful candidate must have the required documentation allowing the right to work in the UK. Documentation will be required.

Additional Comments:

Applications from Canadian citizens - it is important to note, The High Commission of Canada is obliged, as the employer, to deduct at source Canadian Income Tax (IT), Canada Pension Plan (CPP) and Employment Insurance (EI) for locally engaged employees who are Canadian citizens. Canadian citizens who therefore choose to undertake employment with the High Commission will be subject to pay Canadian taxes on their salaries earnt until such time as the employee provides the necessary Residency Determination Waivers from the Canadian Revenue Agency (CRA). Further information will be provided to successful candidates.


How to apply

  • You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
  • Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
  • You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
  • Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
  • Applications which do not include all of the requested documents or information will be rejected.
  • Candidates who are unable to submit their application due to technical difficulties must report these to: LES-E-Recruitment-LDN@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.


Important notes

  • The High Commission of Canada in London, UK does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
  • The High Commission of Canada does not sponsor work permit applications on behalf of candidates.
  • Only applications submitted in one of the official languages of Canada will be accepted (English or French).
  • Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
  • Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
  • Reference checks may be sought for candidates that reach the interview stage and will form part of the selection process.
  • Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer
  • As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
  • The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar openings at the High Commission of Canada to the United Kingdom which might arise in the 12 months following the completion of this selection process.
  • The High Commission of Canada is committed to building a diverse workforce. The High Commission of Canada is committed to conducting inclusive, barrier-free selection processes.
  • We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us to request specialized accommodation. All information received in relation to accommodation will be kept confidential. If you have any questions at any stage of the recruitment process, please send an email to: LES-E-Recruitment-LDN@international.gc.ca
  • For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada