Security guard - Front desk/Reception, Anticipatory

Summary of Duties:

Reporting to the Military Police Detachment Commander and under the supervision of the Security Program Officer. The Security Guard welcomes the public, controls access and badges (as well as their distribution), and guides visitors to the various Canadian services within the Embassy and the Canadian Cultural Centre. He/she may also direct them to the various Canadian or French services in Paris. He/she manages the switchboard, keeps the activity register up to date and controls the receipt of deliveries.

Detailed description of duties

1) Security and access control at the Embassy and the Canadian Cultural Center

• Control access to the Embassy and the Canadian Cultural Center, as well as authorized vehicle access to the parking lot.
• Monitor cameras, intrusion, fire and technical alarms.
• Carry out doubt removal.
• Perform technical searches, security palpations according to operational needs, control and receive visitors wishing to enter the Embassy or the Canadian Cultural Centre.
• Detect suspicious behavior.
• Distribute appropriate passes to visitors, trainees and staff.
• Control the wearing of badges by employees and visitors on Embassy premises.
• Maintain a register of activities (staff entering and leaving outside normal working hours, visitors entering and leaving, events, issue and return of badges).
• Support the private security guard at the entrance to the Embassy.
• Accept and record any found objects until they are handed over to the ir military policeman on duty.
• Assist with emergency calls.
• Perform any related duties requested by the Military Police Officer on duty, the Security Program Officer or the Military Police Detachment Commander

 

2) Reception:

• Welcome visitors and direct them to the various Embassy departments.
• Receive mail and deliveries for the Embassy and the Canadian Cultural Centre.
• Distribute various information brochures.
• Answer switchboard calls and direct callers to the appropriate departments.

 

Area of Selection:

This position is open to candidates who have the right to reside in France and work legally on a permanent basis as an employee at the time of application, and who meet all asset qualifications and whose applications are received by the closing date. 

Please note that the Embassy of Canada to France does not sponsor work authorizations directly or indirectly.

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

 

ESSENTIAL QUALIFICATIONS

Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.

Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.

*Language will be assessed further during the process. 

 

Education:

Candidates will be required to provide proof of the completion of their education.

• French Baccalauréat or equivalent (secondary school certificate) or an acceptable* combination of training and experience will be taken into consideration.

*An acceptable combination of education and experience is defined as 2 years of experience in physical security and access control in a private institution or company, or in law enforcement or the armed forces. Experience in customer service may also be considered.

 

Language:

• Excellent knowledge of read, spoken and written French.
• Basic working English, spoken and written. English used to welcome visitors.

 

Experience:

• One (1) year's recent experience (within the last ten years) in the physical security or access control sector of a private institution or company, or in law enforcement or the armed forces. 

Or 

• Two (2) years experience in providing services in direct contact with customers (receptionist, etc.).

 

RATED REQUIREMENTS

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

 

Knowledge:

• Knowledge of standard software, particularly Microsoft Suite (Outlook, Word), and the use of Internet search engines.

 

Competencies:

• Judgment and discretion 
• Self-control (remain calm in all situations) 
• Written communication in English and French according to level required 
• Oral communication in English and French according to level required 
• Resilience and adaptability

 

Abilities: 

• Manage difficult customers and direct them to the right services
• Prioritize and organize work
• Work effectively in a team
• Detect suspicious behaviour and situations
• Be autonomous in decision-making

 

Asset Qualifications:

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

Education:

• Brevet de technicien supérieur (BTS) or equivalent in the security field 
• First aid certification (SSIAP)

Languages:

• Good knowledge of read, spoken and written English.
  

Experience:

• Experience in homeland security or armed forces
• Training or practice of defense sports or martial arts. 
• Experience as a first responder, police, EMS, firefighter.

 

Operational Requirements:

• Full-time position, 5 days a week, staggered hours.
• Able and willing to work overtime on short notice.
• Fast availability.Good physical condition (able to stand statically during shift, able to carry a heavy load, able to walk up several flights of stairs in case of emergency, etc.).
• Given the make-up of the current team and the regulatory requirements in terms of safety - dignity - respect and psychological comfort relating to same-sex security palpations, priority will be given to female candidates or those recognized as such.
• A mixed pool of candidates will be created for future positions.

 

Conditions of Employment:

Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.

- Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.

- Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

 

How to Apply

• You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
• Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
• You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
• Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
• Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-BREU@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

 

Important Notes

• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in French.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates who succeeded all of the assessments.
• Please note that the Embassy of Canada to France does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-BREU@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Embassy of Canada to France which might arise following the completion of this selection process.
• Please note that Canadian citizens working at the Embassy of Canada in France are considered as fiscal non-residents and must pay their income taxes in Canada and their social security contributions in France. It is the candidate's responsibility, and not the Embassy, to inquire with the Canadian Revenue Agency and the appropriate French authorities about any possible fiscal incidence of a position with the Embassy of Canada in France.