Program Assistant POOL (Anticipatory)

Summary of Duties:

This competition is to be used to staff LEA2 positions (Administrative Assistant, Program Assistant or Consular Assistant) that may arise in the following sections of the Consulate General of Canada and can be used for various tenures that may become available (indeterminate, term and emergency): Trade, Consular, Common Services and IRCC team. The summary of duties below is to provide an overview of the section and typical duties that could be required in the position, but this is not the full list of duties related to the position(s).  
 
Trade Section:
The mandate of the Trade Commissioner Service is to promote Canada's economic interests in global markets by engaging in a range of activities including contributing to export market development; conducting advocacy and foreign market access activities; understanding and analyzing trade policy issues; attracting foreign investment to Canada; developing a network of international business contacts; identifying and communicating with business leads; fostering strategic alliances; linking 
Canadian businesses to global value chains; supporting licensing and venture capital linkages; 
promoting joint-venture partnering and foreign equity investment; facilitating R&D collaboration and 
technology transfer; and promoting corporate social responsibility. 
  
The Program Assistant duties typically involve: 

 

Area of Selection:

This position is open to individuals who are legally authorized to work in Türkiye who meet all the essential qualifications and whose applications are received before or on the closing date.

Those candidates holding documentation/visas not renewable in Türkiye will not be eligible to apply for this position.

Please note that the Consulate General of Canada in Istanbul does not sponsor work authorizations directly or indirectly.

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

 

ESSENTIAL QUALIFICATIONS

Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.

Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.

*Language will be assessed further during the process. 

Education:

Candidates will be required to provide proof of the completion of their education.

• University degree or equivalent diploma from a recognized institution or an adequate combination of education and relevant professional experience 

Language:

• *Fluency in English (oral, written, comprehension)
• *Fluency in Turkish (oral, written, comprehension)
  

*Fluency will be assessed by a variety of means including written assessment and interview

Experience

• Significant and recent* experience in each of the following areas:
  • Providing client service to internal or external clients
  • Working in an office environment providing administrative support or program support

• Experience working on a computer

* Significant and recent is defined as 1 year in the last 5 years

 

RATED REQUIREMENTS

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:

• Proficient in Microsoft Office applications (Word, Excel and Outlook)

Competencies:

• Sound judgement
• High standards of professional Integrity (values & ethics)
• Strong attention to detail
• Strong initiative and being action-oriented
• Strong client orientation

Abilities: 

• Effective interactive communication skills
• Ability to work effectively within a team, with supervisors and other colleagues
• Ability to think things through

 

Asset Qualifications:

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

• Fluency in French, Arabic, Farsi, Dari, Pashto, Georgian, Azeri, or Turkman (oral, written, and comprehension)
• Experience working in a diplomatic mission or for the Government of Canada in an administrative role
• Experience working with a financial system such as SAP/IMS
• Significant and recent* client service experience 
• Experience in financial processes including invoice payments, processing travel or hospitality claims, and preparing financial or contracting agreements
• Experience in consular and passport program operations
• Experience in human resources support
• Bachelor’s degree or equivalent diploma from a recognized institution preferably with a major in business administration, international relations, finance, accounting.

 

Organizational Needs: 

This process will be used to create a pool of candidates for similar positions either full time or part time and indeterminate, term or emergency.  

 

Operational Requirements:

• Normal hours of work will be 37.5 per week.
• Overtime, to perform duties outside normal working hours, at short notice, may be required. (i.e., evenings, statutory holidays and weekends / in emergency situations).
• Travel (Outside of Istanbul, around or outside of Türkiye) may be required. 

 

Conditions of Employment:

Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.

- Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.

- Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

- Other conditions of employment:

• Health screening: Applicants must meet the requirements of a medical examination which will be a condition prior to appointment.
• Citizenship Disclosure: The successful candidate must disclose to the Consulate if they hold Canadian Citizenship before being employed at the Consulate or if they obtain the Canadian Citizenship at any time during their employment with the Consulate (Please note that Canadian citizens/residents and Canadian dual nationals may be subject to Canadian income tax deductions). 

 

How to Apply

• You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
• Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
• You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
• Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
• Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-BRLIN@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

Important Notes

• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates who succeeded all of the assessments.
• Please note that the Consulate General of Canada in Istanbul does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-BRLIN@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Consulate General of Canada in Istanbul which might arise following the completion of this selection process.
• For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.