Program Assistant (Migration Program)

SUMMARY OF DUTIES:

The mission is seeking to fill two Program Assistant positions for the Migration program, as well as various administrative positions that may arise following this selection process. These positions provide comprehensive administrative support to ensure efficient program and service delivery.

Core responsibilities include but are not limited to:

• Supports the delivery of the IRCC program by gathering and summarizing pertinent information on all types of cases and taking necessary administrative steps on assigned files or projects.  
• Managing Communications: Handling internal and external communications to ensure smooth information flow.
  
• Coordinating Schedules: Organizing and managing calendars, appointments, and travel arrangements.
• Organizing Meetings and Events: Planning and executing meetings, events, and other unit activities.
• Processing Financial and HR Transactions: Managing financial transactions, payroll, and other HR-related tasks.
• Supporting Program-Specific Initiatives: Assisting with the implementation and monitoring of specific programs and projects.
• Providing IT Support: Creating and managing documents, spreadsheets, and presentations using Word, Excel, and PowerPoint.
• Providing information and assistance to officers, clients and stakeholders, both internal and external. 
• Screening documentation, applications, and files; reviewing for completeness and accuracy.
• Entering and validating information in departmental online systems.
• Providing administrative support for research and analysis, utilizing knowledge of local language, laws, government structures, culture, and environment.

By facilitating day-to-day operations, these roles contribute to the smooth functioning and success of their units in various areas of specialization, including operations, accounting, budgeting, human resources, contracts and procurement, property management/maintenance services, trade, foreign policy and diplomatic service, immigration, security and emergency management, and consular services.

You may refer to the Program Assistant job description for more details.

 

AREA OF SELECTION:

This selection process is open to employees currently occupying an indeterminate or term position, including temporary employees, at the Consulate General of Canada in New York, who meet all the essential qualifications and whose applications are received by the closing date.   

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

 

ESSENTIAL QUALIFICATIONS

All essential qualifications will be assessed. Methods of assessments and screening of candidates may include but are not limited to: verification of credentials, resumés and letters of presentation; interviews, exams and practical tests; presentations or other types of assessments. 

 

Education

This position requires:

• A Bachelor's degree from a legally recognized university or an equivalent combination of education, training, and/or experience.*

*An equivalent combination of education, training, and/or experience refers to:  Three years of administrative work experience, or an Associate's degree and one year of administrative work experience. 

Note: Candidates will be required to provide proof of the completion of their education

 

Language

The following languages and proficiency level are required for this job. 

• An advanced proficiency level (reading, writing, comprehension, and speaking) in English.

 

Experience

In order to perform the duties relevant to this job, the following experience is required:

• A minimum of one year of cumulative experience in providing administrative support for a unit. 
• One year of cumulative experience in client service.

 

Competencies

All competencies will be assessed. All competencies must be met prior to appointment. 

• Thinking Things Through
• Working with Others
• Written Communication
• Oral Interaction
• Focus on Quality and Detail
• Client Orientation
• Organization & Coordination
• Proficiency in Microsoft Office 365 Suite including Word, Excel, Outlook, and PowerPoint.
• Values and Ethics as defined in IRCC's competency dictionary

*For more information on competencies: Competency Dictionary

 

ASSET QUALIFICATIONS

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications

• Knowledge in foreign policy and diplomatic service.
• Knowledge in administrative support such as managing calendars and correspondence.
• Experience in an area related to immigration, consular or international relations.
• Knowledge of the financial system SAP. 
• An advanced proficiency level in French.  

 

OPERATIONAL REQUIREMENTS

• Hours of Work: Normal hours of work of work for this position are in accordance with Locally-Engaged Staff regulations of 37.5 hours per week.
• Overtime: Willingness to work overtime on short notice.
• Location of Work: Work is performed full-time in-office on the mission premises. 

 

CONDITIONS OF EMPLOYMENT

Conditions of employment must be met or complied with before being appointed to a particular position and are to be maintained throughout the employment while being the incumbent of this position.

• Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
• Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada. 

 

HOW TO APPLY

Follow the below instructions to ensure your application can be considered.

• You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
• Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
• You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
• Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
• Applications which do not include all the requested documents or information and/or which are not received by the closing date will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-WSHDC@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.
• *If you are in a qualified pool—either partially or fully—for a similar position within our organization, please include the job posting number and all relevant details in your application.

 

IMPORTANT NOTES

Carefully review the following:

• Please note that the Consulate General of Canada in New York does not sponsor work authorizations directly or indirectly.
• The Government of Canada has established a multiple step salary scale as well as Terms and Conditions tailored to each country’s local labor environment. The Government of Canada does not negotiate salaries. Competitive benefits in line with local practices for each country are also provided in the gross compensation package.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates.
• Please note that the Consulate General of Canada in New York does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated (during any phase of the evaluation process, please contact us at LES-E-Recruitment-WSHDC@international.gc.ca to request specialized accommodation (a modification made to the standard assessment conditions, allowing individuals with disabilities to demonstrate their abilities on an exam by removing barriers related to their specific needs). All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Consulate General of Canada in New York, which might arise following the completion of this selection process.
• For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.