Official Residence Supervisor

 

SUMMARY OF DUTIES

The mission is seeking to fill an Official Residence Supervisor position for the Head of Mission program. This position requires an expertise in managing an official residence. Core responsibilities include but are not limited to: supervision, planification, coordination.

Under the direction of the Head of Mission/Deputy Head of Mission, the Official Residence supervisor is responsible for overseeing the design, planning, and delivery of services for the mission’s official events and the Official Residence, including logistics, protocol, and the advancement of interests, as well as ensuring the development and implementation of the mission’s events policy.

This includes reviewing all event proposals, making recommendations to ensure their success, managing resources, collaborating with the mission’s programs, establishing contracts and memoranda of understanding, and identifying opportunities within the region.

 

AREA OF SELECTION

This selection process is open to employees currently occupying an indeterminate or term position or temporary employment at the Embassy of Canada to France, who meet all the essential qualifications and whose applications are received by the closing date. 

Please note that the Embassy of Canada to France does not sponsor work authorizations directly or indirectly.

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or other factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

 

ESSENTIAL QUALIFICATIONS

All essential qualifications will be assessed. Methods of assessments and screening of candidates may include but are not limited to: verification of credentials, resume and letters of presentation; interviews, exams and practical tests; presentations or other types of assessments.

Education

This position requires:

• • • A postsecondary degree (minimum French baccalauréat plus 3 years) or a postsecondary degree (a 3-year university-level program) from a Canadian institution.

Note: Candidates will be required to provide proof of their education.

Language

The Following languages and proficiency levels are required for this job. Candidates will be formally assessed or requested to provide proof of certification on these levels.

• • • An intermediate proficiency level (reading, writing, comprehension, and speaking) in English.
    • An advanced proficiency level (reading, writing, comprehension, and speaking) in French.

Experience

In order to perform the duties relevant to this job, the following experience is required:

• • • A minimum of ten years of professional experience, including at least three years of recent experience (within the last ten years) specialized in organizing events and hospitality functions.
    • Experience in customer service.
    • Continuous supervisory experience, overseeing at least three employees over a period of at least one year.

Competencies

All competencies* will be assessed. All competencies must be met prior to appointment.

• • • Knowledge of Microsoft Office Suite (Word, Excel).
    • Knowledge of hospitality service standards and protocols.
    • Client-focused approach.
    • Resilience and adaptability.
    • Judgment and discretion.
    • Initiative and action-orientation.
    • Organizational and Coordination of multiple events.
    • Planning, including managing human and financial resources.
    • People Management (plan, organize, and manage a team of employees on a daily and medium-term basis).
    • Working with Others and Horizontal Leadership.
    • Networking and Alliance Building.

*For more information on competencies: Competency Dictionary

 

ASSET QUALIFICATIONS

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

• Training in hospitality, catering, or management.
• At least three years of full-time experience in high-end hospitality or fine dining.
• Experience in a similar role within a diplomatic mission, an international organization, or a multinational company.
• Experience in property management.

 

OPERATIONAL REQUIREMENTS

Operational requirements will be assessed on a “meet/does not meet” basis and can be used to determine right fit of a candidate for the position.

• Hours of Work: Normal hours of work for this position are in accordance with Locally-Engaged Staff regulations of 35 hours per week, Monday to Friday.
• Overtime: Willingness to work overtime on short notice, outside normal operating hours ( early mornings, late evenings, weekends, public holidays)
• On-site work.

 

CONDITIONS OF EMPLOYMENT

Conditions of employment must be met or complied with before being appointed to a particular position. They are to be maintained throughout the employment period.

• Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
• Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada.

 

HOW TO APPLY

Follow the below instructions to ensure your application can be considered.

• You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
• Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Only include information relevant to the vacancy as requested in the above job poster.
• You must clearly demonstrate in answering the screening questions how you meet the qualifications of the vacancy. You must provide concrete and detailed examples that clearly explain where, when, and how you gained the qualification in each question box. Global Affairs Canada cannot make any assumptions about your studies nor experience. No additional information will be sought beyond what you submit in your online application.
• Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may (or may not) be used as a secondary source to validate the answers to the screening questions.
• Applications which do not include all the requested documents or information and/or which are not received by the closing date will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-BREU@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

 

IMPORTANT NOTES

Carefully review the following:

• Please note that the Embassy of Canada to France does not sponsor work authorizations directly or indirectly.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates.
• Please note that the Embassy of Canada to France does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated (during any phase of the evaluation process, please contact us at LES-E-Recruitment-BREU@international.gc.ca to request specialized accommodation (a modification made to the standard assessment conditions, allowing individuals with disabilities to demonstrate their abilities on an assessment by removing barriers related to their specific needs). All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Embassy of Canada to France,  which might arise following the completion of this selection process.
• Please note that Canadian citizens working at the Embassy of Canada in France are considered as fiscal non-residents and must pay their income taxes in Canada and their social security contributions in France. It is the candidate's responsibility, and not the Embassy, to inquire with the Canadian Revenue Agency and the appropriate French authorities about any possible fiscal incidence of a position with the Embassy of Canada in France.
• The Government of Canada has established a multiple step salary scale as well as Terms and Conditions tailored to each country’s local labor environment. The Government of Canada does not negotiate salaries. Competitive benefits in line with local practices for each country are also provided in the gross compensation package.