Official Residence (Housekeeping) Attendant

• Oversees and provides housekeeping and hospitality services at the Head of Mission Residence and sometimes at the High Commission by:
  • cleaning and ensuring that all areas and equipment are kept in a clean and orderly condition;
  • setting up the premises according to diplomatic standards;
  • welcoming guests;
  • serving food and beverages during official events;
  • offering assistance to the chef (prep work).

• Liaises with High Commission staff to order supplies and conducts errands for the residence
• Supervises work done by contractors (such as but not limited to plumbers, wait staff, etc.)
• Suggest ways to improve the tools and procedures used to provide efficient and high-quality cleaning services 
• Assists with the management of Crown-owned assets, including proper storage, inventories, and care
• Occasionally prepares simple meals

• Basic oral communication and written skills in English.

• A minimum of two (2) years' experience in housekeeping 

• Good knowledge of cleaning and household organization
• Good knowledge of general care and maintenance of furniture and furnishings

• Ability to prioritize workload and multi-task effectively
• Ability to apply effective cleaning techniques
• Attention to detail and accuracy
• Ability to assist hospitality tasks and event organization

• Oral Interaction
• Working with others and horizontal leadership
• Resilience and Adaptability
• Judgement and Discretion
• Initiative and Action Orientation 

• National Certificate of Educational Achievement (NCEA) or equivalent if studies achieved abroad.

• Knowledge of French

• Experience working as a housekeeper in diplomatic or international organization
• Experience of managing formal hospitality
• Light cooking

• Hours of work: 22.5 hours per week, 3 days per week
• Ability to work overtime and occasionally during the weekends and holidays
• Annual leave may be affected due to operational needs
• As a member of the Canadian diplomatic presence abroad, requirement to adhere to Canada's Code on Values & Ethics
• Willingness to undergo training

• Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
• Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

• Only New Zealand citizens, permanent residents or those holding a valid visa permitting them to work for a determinate period of at least 20 months at the time of application in New Zealand will be eligible to apply. In the latter case, a term base contract will be offered. The High Commission of Canada is unable to provide employment sponsorship.
• Able to obtain and retain a Government of Canada Reliability Status, which includes New Zealand police check, credit check, and validation of qualifications. The Reliability Status must be maintained throughout the employment period.

How to Apply

• You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
• Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
• You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
• Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
• Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-MANIL@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

Important Notes

• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates who succeeded all of the assessments.
• Please note that the High Commission of Canada to New Zealand does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-MANIL@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the High Commission of Canada to New Zealand which might arise following the completion of this selection process.
• For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.