Common Services Officer

Selection Process Nº: 221694-6

Salary: 74322 EUR

Contract Type: Indeterminate (Full-time)

Term Details: This position is a Locally Engaged Staff position, subject to the Terms and Conditions of Employment for LES in Belgium.

Job Function: Officer

Classification: LE - O1

Location: Joint Delegation of Canada to the North Atlantic Council

Number of Vacancies: 1

Closing date for application: 26 October, 2025 at 23:59 UTC/GMT +2:00

Summary of Duties:

The Common Services Program is responsible for the effective and efficient management and operations of the mission through the provision of high-quality common services to the Government of Canada's international network of missions.

 

Under the direction of the Deputy Management and Consular Officer, the incumbent of the Common Services Officer position delivers the following core and occasional services at the Delegation of Canada to NATO: Real Property, Property Maintenance, Material Management, Contracting and Procurement, Accounting and Finance, and Common Services Program Support.  

 

More specifically, the Common Services Officer incumbent: 

  • Real Property & Property Maintenance – Provide services to the property business line including procurement and management, maintenance of the mission’s Chancery.
  • Material Management – Provide services of minor purchasing, receipt, inventory, storage, distribution, interior decoration, maintenance, repair, and disposal of materiel for the mission.
  • Contracting and Procurement – Provide contracting services including procurement of goods or services up to the mission’s delegated authority.
  • Accounting and Finance – Provide services in line with corporate financial responsibilities.
  • Events Coordination – Provide logistics services for mission hospitality and team-building events and for other events as determined.
  • Fleet Coordination – Provide the mission’s transportation services, coordinate the effective maintenance of the fleet of vehicles and supervise the common services drivers.
  • Human Resources – Deliver a wide range of human resource services for locally-engaged and Canada-based staff.
  • Mail Room - Provide mail services to the mission including receiving, sorting and recording incoming mail for pick up or internal delivery.
  • Common Services Program Support - Provide administrative support services to the Common Services program.
  • Protocol and Customs – Provide services to the mission including liaising closely with the local government concerning the application and administration of diplomatic privileges.
  • Reception – Provide services on behalf of all programs, which include operating the switchboard, welcoming visitors, providing general information, and controlling physical access.
  • Emergency Management and Security– Provide support in strengthening the mission’s emergency preparedness and response activities.

 

 

Area of Selection:

This position is open to Canadian candidates who have the right to reside and work in Belgium as an employee on a permanent basis as well as to all employees of the mission occupying an indeterminate or determinate position and to employees hired in emergency situations, who have all the essential qualifications and whose applications are received before the closing date. 

Please note that the Joint Delegation of Canada to the North Atlantic Council does not sponsor work authorizations directly or indirectly.

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

 

 

ESSENTIAL QUALIFICATIONS

Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.

Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.

*Language will be assessed further during the process. 

 

 

Education:

Candidates will be required to provide proof of the completion of their education.

  • A post-secondary degree from an accredited program.  

 

 

Language:

  • Advanced level of French
  • Advanced level of English 

 

 

Experience:

  • A minimum of five (5) years of full-time work experience providing client services. 
  • A minimum of three (3) years of full-time professional experience in project or event management (including, but not limited to, the coordination of contracts, budgets, work schedules, and timelines, etc.).
  • A minimum of two (2) years of full-time work experience supervising employees

 

 

RATED REQUIREMENTS

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

 

 

Knowledge:

  • Knowledge of administrative practices and procedures and business communications
  • Knowledge of contract and project management (processes and procedures). 
  • Knowledge of invoice handling and budget monitoring.
  • Knowledge of general services such as basic maintenance management concepts and procedures, and occupational health and safety principles.
  • Knowledge of Microsoft apps and products (Microsoft 365, Teams, SharePoint, Planner, OneDrive, Word, Outlook, Excel).

 

 

Competencies:

  • Professional integrity
  • Customer service
  • Focus on quality and details
  • Results Orientation

 

 

Abilities: 

  • Coordinate conflicting priorities under tight deadlines and meet work objectives.
  • Work independently when necessary, as part of a team, including being a team leader.
  • Ability to identify issues, solve problems and provide effective recommendations.

 

 

Asset Qualifications:

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

  • Experience working in a diplomatic mission or multilateral organisation.
  • Knowledge of Dutch
  • Knowledge of additional languages from NATO membership countries

 

 

Operational Requirements:

  • Overtime may be required in the mornings, evenings, weekends, and on public holidays upon request.
  • Weekly working hours: 37.5 hours.

 

 

Conditions of Employment:

Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.

- Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.

- Security screening: Obtain and maintain a Secret Clearance (Canadian Citizens only) (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.

- Other conditions of employment:

  • Canadian citizenship

 

 

How to Apply

  • You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
  • Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
  • You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
  • Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
  • Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
  • Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-BREU@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

 

 

Important Notes

  • Only applications submitted in one of the official languages of Canada will be accepted (English or French).
  • The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English and French.
  • Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
  • Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
  • Reference checks may be sought for candidates who succeeded all of the assessments.
  • Please note that the Joint Delegation of Canada to the North Atlantic Council does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
  • Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
  • As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
  • We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-BREU@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
  • The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Joint Delegation of Canada to the North Atlantic Council which might arise following the completion of this selection process.
  • For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.