Anticipatory - Official Residence Supervisor

 

Summary of Duties:

Under the direction of the Head of Mission (HOM), the Official Residence Supervisor is responsible for:

• Managing housekeeping, maintenance, and hospitality operations of the Official Residence (OR). This includes supervising OR staff (either temporary or permanent) and contract personnel, providing property oversight, and managing the OR food inventory and supplies. In the absence of a Chef, overseeing the preparation and service of dinners, receptions and other forms of official hospitality.
• Providing advice and recommendations to the common services section and management of the mission on budget planning for food and hospitality events.
• Advising the HOM of any required purchases of supplies or equipment.
• Overseeing hospitality activities at the OR. This includes assisting in the scheduling and planning of OR activities, receptions and/or events, handling all OR event bookings and requests.
• Providing cost estimates for food and supply purchases for events and maintaining records of food and menus from all official hospitality events.
• Developing and maintaining a network of local contacts such as contractors and local suppliers to coordinate the procurement of all supplies, resolve issues, and make necessary arrangements when mission is hosting an event.
• Liaising with program managers and the Executive Assistant to maintain a schedule of all official Embassy activities, including all hospitality events and repairs scheduled.
• Managing OR staff and/or contractors (maintenance or events). This includes establishing and overseeing housekeeping schedules, leave and work for OR staff or Labourers, maintaining attendance records of contract personnel, and confirming timesheets and reporting on their performance.

 

Area of Selection:

This position is open to candidates who have the right to reside and work in Egypt as an employee on a permanent basis as well as to all employees of the mission occupying an indeterminate or determinate position and to employees hired in emergency situations, who have all the essential qualifications and whose applications are received before the closing date.

The purpose of this competition is to create a pool of qualified candidates for future or similar vacant positions.

Please note that the Embassy of Canada to Egypt does not sponsor work authorizations directly or indirectly.

The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

 

ESSENTIAL QUALIFICATIONS

Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.

Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.

*Language will be assessed further during the process.

Education:

Candidates will be required to provide proof of the completion of their education.

• • • Diploma (or equivalent qualifications) in a relevant field such as hospitality, events management, communication, etc. issued by a recognised institution;

OR

• • • A combination of a diploma from a recognised institution and 3 years' work experience performing the functions related to the position which may include areas such as hotel management, butler services, private residence management, financial and goods management, event planning and hospitality, and other related.

Language:

• • • Proficiency in written and spoken English.
    • Proficiency in reading, writing and spoken Arabic.

Experience:

• • • At least 3 years of experience performing the functions related to the position which may include areas such as hotel management, butler services, private residence management, financial and goods management, event planning and hospitality, and other related.

 

RATED REQUIREMENTS

The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:

• • • Knowledge of general inventory practices, including tracking and verification of all equipment, materials, supplies and other official assets.
    • Knowledge of Microsoft Office tools including using MS excel to manage events budget.

Competencies:

• • • Organization and coordination – ability to establish priorities.
    • Judgement and discretion.
    • People management – scheduling, coordinating and supervising work of staff and contractors.
    • Working with Others and Horizontal Leadership.
    • Client orientation – establish and maintain effective and professional working relationships with internal (colleagues and supervisors), and external (suppliers and contractors) clients.
    • Resilience and Adaptability.

Asset Qualifications:

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

• • • Knowledge of French.
    • Previous experience working for a Diplomatic Mission, international organization or other similar.

Operational Requirements:

• • • Ability to work overtime and weekends on a regular basis.
    • Ability to work on public holidays in Egypt if engagements take place.
    • Schedule: 37.5 hours per week.

Conditions of Employment:

Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.

• • • Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
    • Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.
    • Other conditions of employment: Medical exam.

 

How to Apply

• You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
• Do not include personal data such as: age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
• You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
• Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
• Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-BREU@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.

 

Important Notes

• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates who succeeded all of the assessments.
• Please note that the Embassy of Canada to Egypt does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-BREU@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Embassy of Canada to Egypt which might arise following the completion of this selection process.
• For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.